Cleveland Clinic Portland Place Outpatient Centre
24 Portland Place, Marylebone, London, W1B 1LUReviews
Reviews
my visit was made as easy and smooth as possible
everyone was very pleasant and helpful
During the procedure there was a breath in and out step that was not explained (just quickly mentioned) before the procedure started. It would be much better if someone would have explained this, even doing a couple of breath in, breath out and hold practice.
During the procedure the voice of the machine was very stressful. Also it was not saying at the right timing the breath in and breath out. Therefore, I was not able to follow the instruction, the machine rather than say breath in, breath out and hold (leaving time to do those steps); instead with in 1 second, the machine only very quickly said breath out and hold, not giving time to do it.
In the middle of the procedure I pressed the caller and tried to explain what was happening but I was not given the opportunity to explain clearly myself until the procedure was completed.
Talking latter with the staff, they said that me pointing this out is good as the machine should have give the instructions in a timing manner.
Exceptional in every area!
Receptionist was a bit offhand. I found price was very unexpected and extremely high.
I was seen immediately. All staff were smiling and helpful. The appointment was efficient and dealt with all my concerns.
I had a phone appointment and although I answered video appointment questions, my experience was the same with positive answers.
I was cared for with the utmost care .
Resources
Short link to review Cleveland Clinic Portland Place Outpatient Centre: http://iwgc.net/eoopt