Share review of Cleveland Clinic Portland Place Outpatient Centre

Cleveland Clinic Portland Place Outpatient Centre 2024-03-27 Person 3 5 0

During the procedure there was a breath in and out step that was not explained (just quickly mentioned) before the procedure started. It would be much better if someone would have explained this, even doing a couple of breath in, breath out and hold practice. During the procedure the voice of the machine was very stressful. Also it was not saying at the right timing the breath in and breath out. Therefore, I was not able to follow the instruction, the machine rather than say breath in, breath out and hold (leaving time to do those steps); instead with in 1 second, the machine only very quickly said breath out and hold, not giving time to do it. In the middle of the procedure I pressed the caller and tried to explain what was happening but I was not given the opportunity to explain clearly myself until the procedure was completed. Talking latter with the staff, they said that me pointing this out is good as the machine should have give the instructions in a timing manner.