Cleveland Clinic Portland Place Outpatient Centre
24 Portland Place, Marylebone, London, W1B 1LUReviews
Reviews
I always feel welcome and have a great experience visiting Mr. S Nathan.
For some reason I was given a split appointment with the first scan meant to have been at Grosvenor Place at 1040 and the second at Portland Place at 1200. I had to arrive having had nil by mouth for 6 hours and a full bladder. After my appointment time had been and gone, I was told that there had been an emergency so both my scans would now be at Portland Place. I then had to wait for the courtesy bus to be taken to PP. I was extremely uncomfortable, still with a full bladder. I finally had both scans 1.5hrs after I was meant to have the first.
I got good service when I was in the hospital. Felt taken care of even when things when wrong. Your public-facing employees are exemplars of their roles.
First class care provided. Very happy. No waiting, professional and polite staff, very clean hospital. Thank you!
From the moment I arrived, I felt welcome, comfortable and was greeted by smiling friendly staff. I was very relaxed.
The only reason I marked Not At All for the costs, is because it was not relevant, as my health insurer is paying.
I love online check-in that provides all details regarding location and procedure information. I was able to walk in stress free only needing to sign consent.
The MRI consultants were amazing. I have anxiety when having MRI’s and they were patient and compassionate. They talked me through the entire procedure in a very kind but professional manner. I cannot thank them enough for all their help.
Very satisfied with the visit but the follow-up is terrible. I have to schedule a surgery and despite sending two emails and leaving one voice message, Dr Redfern's assistant is not getting back to me.
Resources
Short link to review Cleveland Clinic Portland Place Outpatient Centre: http://iwgc.net/eoopt