Cleveland Clinic Portland Place Outpatient Centre

Haven’t had any issues everything went smooth and was well explained

Arrival

Ease of care

Caregiver care

Information

Safe

Informed discharge

Experience

Recommend

Quick and not stressful, really good, I had a CT scan today and the service was amazing, everyone was really nice, radiographers Nasrin Marina and Gerry were really amazing with me

Very professional really happy with the service today

Arrival

Treatment fees

Delays

Ease of care

Caregiver care

Recommend Consultant

Information

Safe

Informed discharge

Experience

Recommend

Great support from liz trying to help with insurance issues. Very supportive nursing team.

Arrival

Check In

Treatment fees

Ease of care

Teamwork

Nurse care

Cleanliness

Comfort

Food

Informed discharge

Information

Safe

Experience

Recommend

Everybody was kind and helpful. My only complaint is that when on a day stay, following a biopsy at your main hospital, the male nurse left me without the controls and I could not alert anyone that I needed help. Fortunately I had my mobile and called the hospital, gave them my room number, and they sent someone to my room to help. The same male nurse also left me without the bed controls, and I had to get help to lower my head rest. I understand that we are all human, but twice in the same afternoon is not ideal.

Arrival

Ease of care

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Safe

Informed discharge

Experience

Recommend

See notes above of consultation with Mr. Kia Rezajooi

Arrival

Ease of care

Caregiver care

Information

Safe

Informed discharge

Rating not given.

Experience

Recommend