Reviews
Reviews
I had been extremely nervous about having an endoscopy, but from the minute I entered the hospital, staff were friendly polite and warm. In endoscopy unit, they were all very reassuring when I was upset and very anxious right up until having the sedation.
My fantastic consultant Dr Murino and the anaesthetist spent a long time talking to me to allay my fears and I have to say, the experience turned out to be very positive. I may have to have another one and next time I won't have the same fears. I will also be requesting the same wonderful anaesthetist Dr Sam De Silva.
I would like to mention the nurses names, as everyone was great.
Joseph Barcelina
Brierlyn Driz
Romana Blanco
Ervin Dela Torre
Daniel St Rose
Everybody was kind and efficient. Changing dates and locations for appointments was done without any problems.
The staff were always kind and helpful. Mr Woollard was especially good - concerned to make sure I was OK, honest in his assessments, positive and helpful and quick to intervene when necessary. The theatre staff were excellent too as were the microbiologists.
Doctor and nursing staff and others were excellent friendly & approachable
The standard of care was wonderful.
Kalpana Davarlia and her team gave me excellent care and advice from start to finish. Kalpana was very calm and approachable, I felt I could ask her anything. They have even telephoned me at the weekend after my discharge to check I was ok and not in pain (never have I received care like that before).
The only two things I gave 4 stars were for the fact I didnt receive my Lactulose with my medications for home and Ive had an appointment made for a post op 2 days after my surgery, which I have been told is incorrect it should be September, which they are sorting out for me. Excellent hospital, clean and 5 star service. I would definitely recommend anybody to use Cleaveland Clinic going on the service I have received so far....
I went in as a day case (day surgery for umbilical hernia). Not too sure which floor I was on but I thought it was the first floor. The nurse that was looking after me was very considerate and helpful. Her name was Nurse Titilayo, unfortunately I don’t know her surname. She explained everything in detail and looked after me before and after the operation extremely well.