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19th August 2022


I had been extremely nervous about having an endoscopy, but from the minute I entered the hospital, staff were friendly polite and warm. In endoscopy unit, they were all very reassuring when I was upset and very anxious right up until having the sedation. My fantastic consultant Dr Murino and the anaesthetist spent a long time talking to me to allay my fears and I have to say, the experience turned out to be very positive. I may have to have another one and next time I won't have the same fears. I will also be requesting the same wonderful anaesthetist Dr Sam De Silva. I would like to mention the nurses names, as everyone was great. Joseph Barcelina Brierlyn Driz Romana Blanco Ervin Dela Torre Daniel St Rose

Suggested improvements
Nothing.... best hospital experience ever!


As above


All the team looking after me........... Dr Alberta Murino Dr Sam De Silva ( anaesthetist ) Joseph Barcelina Brierlyn Driz Romana Blanco Ervin Dela Torre Daniel St Rose

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Cleanliness
Comfort
Food
Discharge
Discharge
Safe
Ease of care
Treatment fees
Experience
Recommend Consultant