Reviews
Reviews
Everyone of your team is excellent, from Vittorio Russo all the way throughout the team, The Cleveland Clinic London is an absolute credit to your organisation, I feel very blessed to have had my treatment with you. If you every need an endorsement, please let me know. Best wishes and good health to all.
Spencer
Everything possible was done by all staff to minimise any anxieties that I may have had about my illness of my treatment.
All questions were answered in a helpful and comprehensive way.
Throughout my stay I was treated with kindness and concern.
I was reassured and impressed with the professional information and approach at every level of my care
The facilities and the staff were all excellent.
I thought the care was efficient , and all staff did everything they could to explain things and make my stay as comfortable as possible
As above
No
Arriving from a place of not really knowing where the origin of what I was experiencing, working through the various investigative exams and arriving at the cause and consequential operation was clear and understood. I felt I was included and was made to understand each and every step.
My initial assessment was very good and thorough, I then received a prompt date for my operation, check in was very smooth and easy. The operation was performed on time and was very successful and I noticed a imediate improvement. The after care was excellent and the room was really nice. I had a Diaphragm repair and it was very successful and has greatly improved my health.
It all worked very well.
reception poor. we went to 4 different receptions before getting to endoscopy area. seemed overkill on staffing but was also frustrating as passed from one to another.
first front receptionist was poor as i had to spell my name 4 times and explain who i was seeing etc before he found me on the system, to then say you need to go to desk down the end of ground floor
attention to detail and feedback before and after from medical team including consultant