Reviews
Overall Experience
Information
Empathy
Teamwork
Safe
Facilities
Reviews
Cleveland Clinic London Hospital
2023-07-20
Person
5
5
0
Review of Endoscopy Grosvenor Place
20th July 2023
Vic in the bed bay was a super star!!!
Cleveland Clinic London Hospital
2023-07-20
Person
4
5
0
Review of Grosvenor Place 5th Floor
20th July 2023
NB I did NOT use the call button during my stay!!
Cleveland Clinic London Hospital
2023-07-20
Person
5
5
0
Review of Endoscopy Grosvenor Place
20th July 2023
The treatment at the clinic was exceptional from start to finish. I was referred from Queens Hospital at Nottingham by Dr Para Blanca. The staff were so helpful nothing was too much trouble for them.
The care and consideration all to myself and my wife
Cleveland Clinic London Hospital
2023-07-19
Person
5
5
0
Review of Grosvenor Place Day case
19th July 2023
Cleveland Clinic London Hospital
2023-07-19
Person
5
5
0
Review of Grosvenor Place Day case
19th July 2023
Cleveland Clinic London Hospital
2023-07-19
Person
5
5
0
Review of Grosvenor Place 5th Floor
19th July 2023
My answer to the question on communication of costs was not at all simply because it was covered by my medical insurance and the Cleveland admin team handled the claims process for me - which was a huge relief not to have to worry about that.
I think the Cleveland London clinic is a fantastic facility. The equipment is very impressive but more importantly the clinical care i felt was exceptional. I felt very lucky to have my major heart procedure conducted there.
Cleveland Clinic London Hospital
2023-07-19
Person
5
5
0
Review of Grosvenor Place 4th Floor
19th July 2023
I thought the care was exceptional . I had every confidence in my Consultant Mr N Mushtaq. He provided me with all the information I needed to decide this was the appropriate time for surgery and listened carefully to tailor the surgery to what we both felt I needed . He showed a compassion that made me confident he would do the best he could whatever he found and that he takes a pride on what he dies . This is important las a patient when you feel anxious about an elective procedure .
The anaesthetist inspired confidence and provided a good post op analgesic block , which I was pre warned about so not alarmed .
The whole of the nursing team were caring compassionate , prompt to respond (with an attitude that nothing was too much trouble) and everything was done with a smile .
The physiotherapist and Sean the CNS provided great encouragement .
In my opinion the whole team is a team to be proud of.
The environment is calm, and extremely clean . Apart from the ability to part close my blinds I have no other suggestions on how it could have been improved . The food was very good with a good choice .
This whole approach makes surgery and the recovery much less daunting . Thank you !
Cleveland Clinic London Hospital
2023-07-19
Person
5
5
0
Review of Grosvenor Place Day case
19th July 2023
Very efficient service. Friendly helpful staff.
Cleveland Clinic London Hospital
2023-07-18
Person
4
5
0
Review of Grosvenor Place 5th Floor
18th July 2023
Cleveland Clinic London Hospital
2023-07-18
Person
5
5
0
Review of Grosvenor Place 5th Floor
18th July 2023
All the staff and consultant were amazing!!! I couldn’t have asked for better care