Reviews
Overall Experience
Information
Empathy
Teamwork
Safe
Facilities
Reviews
Cleveland Clinic London Hospital
2023-08-17
Person
5
5
0
Review of Endoscopy Grosvenor Place
17th August 2023
The service was excellent throughout
My nursing team Arvin, Michael, Ram and Amelia looked after me very well
Cleveland Clinic London Hospital
2023-08-16
Person
5
5
0
Review of Grosvenor Place Day case
16th August 2023
Amazed by service and facilities and speed
Cleveland Clinic London Hospital
2023-08-16
Person
5
5
0
Review of Grosvenor Place ICU 3rd Floor
16th August 2023
Answers given in line with the care and friendliness shown by care givers except in one minor case but one failing. Visitors do need to be given access to loved one even though it may breach the visiting hours policy. Nobody whose loved one is undergoing life saving surgery needs to be told "You can't go in. It's company policy".
Cleveland Clinic London Hospital
2023-08-16
Person
5
5
0
Review of Grosvenor Place ICU 3rd Floor
16th August 2023
I was treated with the utmost care and consideration All staff were kind and caring. Everything was taken care of
Cleveland Clinic London Hospital
2023-08-16
Person
4
5
0
Review of Grosvenor Place 5th Floor
16th August 2023
Personally, I don’t think the service could be improved - it was first class !!!
Cleveland Clinic London Hospital
2023-08-16
Person
5
5
0
Review of Endoscopy Grosvenor Place
16th August 2023
It was a great experience. Even being booked in urgently that morning I received extra care and support and was made to feel comfortable.
Cleveland Clinic London Hospital
2023-08-15
Person
5
5
0
Review of Grosvenor Place AAU 3rd Floor
15th August 2023
Cleveland Clinic London Hospital
2023-08-15
Person
5
5
0
Review of Grosvenor Place 5th Floor
15th August 2023
Ward Staff - Nurses Ade and Claudine, Katie and Veronica (I may have the last name incorrect but she was on duty during my first night and delivered my care throughout the night).
All of the above were exceptional and ensured that I was comfortable and treated with dignity.
Cleveland Clinic London Hospital
2023-08-15
Person
5
5
0
Review of Endoscopy Grosvenor Place
15th August 2023
Everyone was courteous and accommodating.
Layla, Amelia, Joseph and Arvin. All very good.
Cleveland Clinic London Hospital
2023-08-15
Person
5
5
0
Review of Endoscopy Grosvenor Place
15th August 2023
Care of nurses and consultant was excellent.
The nurse who looked after me.