Reviews
Reviews
Everyone was perfect! Couldn’t have been more kind, patient, or caring :)
I was very impressed with the administration of my stay. The wristband system meant I was always confident that the correct drugs were being administered. The Caregivers on the whole were very kind and efficient and friendly. My Obs were done in a gentle and sympathetic manner even when I was virtually asleep.
I would particularly like to praise the use of the Adductor Canal Catheter which administered the Adductor Canal Block. This made a huge difference to my pain control and recovery. In fact I can honestly say that I have not felt any pain so far from the knee which was operated on. To be able to get a good night's sleep each night meant I was stronger and more able to focus on my recovery as each day passed. Dr Barry Phillips, who pioneered this treatment along with Sam Rajaratnam, is the only Anaesthetist who offers this, and these two factors prompted me to chose to have my knee replacement at The Cleveland Clinic.
The admission process was poor! There was no clear way for Ibrahim to know who was next in line. He apologised for not knowing and explained that he was working by himself. I felt quite bad for him as he seemed to be under a lot of pressure with over five groups of patients waiting to be admitted.
Shahira and Claudine from recovery were such delightful people! They constantly checked on me and made sure I was okay. We had a nice conversation during my time there.
My nurse Kyleigh was lovely! She made sure I wasn’t in pain and answered all the questions I had.
All amazing experience and care except speed of sandwich and soup lunch after. Took nearly an hour to arrive. But negligible in bigger picture
Everything was perfect
The hospital was faultless. I Cannot rate it higher. It has restored my faith in UK hospital care, treatment and pain relief
It all went. Very smoothly
The staff were very friendly and willing to help
Nothing to say. Questionnaire answers all
Overalm the care was very good but it seemed a bit disconnected at times and there were an unnecessary number of people involved