Cheltenham General Hospital
Sandford Road, Cheltenham, Gloucestershire, England, GL53 7ANReviews
Reviews
Friendly, informed thought.
The doctors and nursing team were very efficient, polite and explained everything in details.
I thought the care was outstanding.
All care was very good.
The staff on the ward were more than polite and professional.
They responded to every request and they even went to the shop for me.
Many thanks to all the staff.
-Check on them more frequently.
-Check for more common illnesses first depending on their categories (e.g elderly teenagers, young children.)
-Make sure patients eat their food especially when you want them to recover.
-Provide proper blankets that aren't dirty or have holes in.
Today (as most days) I found my grandmother soaked in urine with a dirty pad up her back and pants on, absolutely unexpectable level of care and dignity being provided by staff. My grandma is not eating food so the only calories she is receiving daily is complain, today I was refused by a nurse for her to have another one.
Staff are not taking her to the 100 when we are not there and allowing her to urinate in a pad when she is perfectly capable of walking to the toilet.
I can honestly say had it not been for family and friends pushing fluids and medical care for my Nan day and night these last 2 weeks, my Nan probably wouldn't have made it to today and recovered the way she has.