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Written by a NHS patient
15th November 2021


Everything was perfect. The only thing which made me very upset was the driver from the ambulance who complained to take me upstairs in my flat. The other was very nice person who hadn’t complained was quite when the driver said to me that: nobody said to him that he should take me upstairs and he should take me back to the hospital. After an spine operation or any other procedure a patient became very fragile, crazy to come back home and a person say this things to you it made me feel very bad. Both took me upstairs but I think the driver should not make this comment in front of the patient.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe