Chapel Allerton Hospital

Chapel Allerton Hospital 2016-11-04 Person 5 5 0

All the nurses were attentive and caring. The housekeepers ensured I was well fed and the bay happy and clean. Doctor arranged appointment, much appreciated no improvement required or necessary from my experience.

Chapel Allerton Hospital 2016-11-04 Person 4 5 0

Lots of reassurance, Encouraged to be proactive in my recovery. TLC in ward immediately after theatre was very good. It helped me feel more confident when I was moved to rehab. Prior to my operation everything was clearly explained. Staff were all professional, reassuring and made me feel safe. This played a big part in helping me feel OK in recovery and rehab. What could be improved. The anesthetist told me to clear with physio that I needed pain meds 1/2 hrs before exercise to start with. First physio agreed, we worked out how this could happen. Different physio was busy, said he had a meeting. I found I had to be very assertive and was eventually given pain meds, he then did not return. A very negative experience. Third physio was great, she answers queries and was very positive and encouraging. Notice you don't ask/record sexuality, studies show that LGBT clients prefer this.

Chapel Allerton Hospital 2016-11-04 Person 5 5 0

Everyone very supportive, helpful and caring. Thank you (The patient's daughter).

Chapel Allerton Hospital 2016-11-04 Person 5 5 0

Very kind.

Chapel Allerton Hospital 2016-11-04 Person 5 5 0

Everybody very considerate and courteous and friendly. Including domestics and kitchen staff.

Chapel Allerton Hospital 2016-11-04 Person 3 5 0

Communication between staff and patients could be improved. Too often I was left in ignorance about what was happening in my treatment.

Chapel Allerton Hospital 2016-11-04 Person 5 5 0

Efficient, friendly and approachable care.

Chapel Allerton Hospital 2016-11-04 Person 4 5 0

The care on the ward was very good. The food is not as good as it has been in the past. Got tomatoes were bad and got a parkin was frozen.

Chapel Allerton Hospital 2016-11-04 Person 5 5 0

Chapel Allerton Hospital 2016-11-04 Person 5 5 0

Personally I have had excellent service. Nurses, Otsard Phystos been very friendly, helpful and attentive. Very good service throughout - not pushy but been there when needed. Thank you very much - made recovery much easier.