Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cardinal Clinic
2019-04-18
Person
4
5
0
Review of Inpatients
written by a patient
18th April 2019
The nurses were always there when I needed help. They're all very attentive and able to give support, the nurses from the day team in particular. All the night staff were very helpful bringing medication to me in bed. My psychiatrist and psychologist were also excellent in the care they provided for me. Food great, too. Only improvement I would suggest is a better gym.
2019-04-18 14:48:46
Response from Cardinal Clinic
Thank you for your feedback, it is really useful to us. We provide the gym equipment to aid recovery as physical health is as important as mental health. We are limited by space and Health & Safety restrictions.
Cardinal Clinic
2019-04-13
Person
4
5
0
Review of Inpatients
written by a patient
13th April 2019
Cardinal Clinic
2019-04-13
Person
4
5
0
Review of Inpatients
written by a patient
13th April 2019
I found the nursing care to be very helpful, nurses were generally always available to talk and if not were clear when they would be available.
A session on sleep/sleep hygiene would have been beneficial. One nurse was a great support, as was another in the evenings.
2019-04-23 15:43:41
Response from Cardinal Clinic
Thank you for the feedback you have given, this helps us shape our service which we continuously review.
Cardinal Clinic
2019-04-13
Person
4
5
0
Review of Inpatients
written by a patient
13th April 2019
Already said in the community meetings. Everything. :-).
2019-04-23 15:34:25
Response from Cardinal Clinic
Thank you for taking the time to review our service, your feedback is important to us.
Cardinal Clinic
2019-04-06
Person
5
5
0
Review of Inpatients
written by a patient
6th April 2019
1. what was good.
- Quality of staff, their knowledge, their way of communicating.
- Session planning, the classes are very useful.
2. What could be improved?
- Lack of activities in the evening for example art and craft twice a week.
- Cookery lessons/therapy.
2019-04-17 15:04:49
Response from Cardinal Clinic
Thank you for sharing your experience. The programme is written to reflect a working week allowing for down time in the evening to see visitors, relax or reflect on the day's learning.
Cardinal Clinic
2019-04-06
Person
5
5
0
Review of Inpatients
written by a patient
6th April 2019
2019-04-17 15:05:18
Response from Cardinal Clinic
Thank you for our 5* review
Cardinal Clinic
2019-04-06
Person
5
5
0
Review of Inpatients
written by a patient
6th April 2019
I have found my whole stay at Cardinal clinic amazing. The staff are so attentive - special thanks to my key nurses [name removed] and [name removed] who have been brilliant. Also thanks to [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed] etc. All nurses are fab and always make time for you. Food, facilities and cleanliness all very good. I would definitely recommend the clinic. Dr [name removed] has been amazing as has [name removed]. Thank you all so much.
Cardinal Clinic
2019-04-06
Person
4
5
0
Review of Inpatients
written by a patient
6th April 2019
- Consultant ( Dr [name removed])
- Nursing staff ( [name removed], [name removed], [name removed])
- Beautiful grounds.
- Mindfulness and yoga.
- Food.
- Detox/meds well managed.
- Community.
- Coffee regularly tepid.
- One incident of what I believe to be unprofessional conduct by therapist in music room (bringing group discussion out of group in public place.
Cardinal Clinic
2019-04-06
Person
5
5
0
Review of Inpatients
written by a patient
6th April 2019
- Everything was good.
- Lovely, caring, nursing staff.
- Great consultant!!
- Wonderful classes to access.
- Amazing food.
- Key nurse - [name removed] was amazing!!
- Cleaners were great.
- Rooms amazing.
- New skills to be learned e.g flower arranging zentangle.
Cardinal Clinic
2019-03-28
Person
4
5
0
Review of Inpatients
written by a patient
28th March 2019
1:1 interaction with nursing staff excellent. Nursing staff frequently very busy to provide this.
Occasional slow/difficult getting meds before meals.
- Housekeeping staff so helpful.
- Great feeling of support and community amongst patients, fostered by nursing staff.
2019-04-04 15:45:11
Response from Cardinal Clinic
Thank you for reviewing our service, your comments are really helpful to us and our future patients.