Reviews
Reviews
Its great.
Excellent treatment amazing recovered fantastic seminar./nIncredibly kind and patient staff. Delicious/ nourishing meds.
Continuity of care was sometimes inconsistent, and difficult situations are where I had to really push to get my voice heard and the situation resolved. Overall nurses kind and clinic was clean. Had to reiterate my opinions/thought/ feelings about how I was feeling to my doctor and different nurses./nDid not feel like I was fully understood patients upset me by learning notes and not being kind, whereas others really lovely, did not have much contact with key nurses.
All staff were kind and caring.
Good care team and prompt at providing the care I needed.
The Cardinal Clinic is a place of true healing and sanctuary- for those lucky enough to know it and able to be treated there. My time there put me back on track - and changed the course of my life for the better. In many ways it saved my life. Some people see their arrival at the Cardinal as their "lowest point" - but years on - I know truly know that the Cardinal Clinic is the reason why my life has been enabled and I've been able to build such a better future. Immense gratitude to ALL - for the brilliance and gentle care which is consistently offered from every level of the team there. Thank you Cardinal.
Totally amazing here ,night nurses wonderful and caring, day nurses always had time to listen ,weekends boring though amazing grounds decor could be updated and rooms, cleaning staff always up for a chat gardeners alike, wonderful chefs great food, therapy sessions are ok they do like their handouts ,reception staff lovely as is everyone in cc,not to forget [name removed] amazing person always attentive, caring ,yeah it helped me a lot and would certainly rate cc to anyone, I had a lot going on but I think im in a better place now well done to everyone
Ok here goes ,my second visit to cc in 4 years, what changed nothing except decor got worse ,bedding still same ,cleaners overworked and tired, ok nurses some exceptional but others couldn't care less so keep quiet and they are happy, however I discovered to gain attention self harm i got it ,it was the patient who helped each other and talked ,lack of communication was awful, it wasn't busybecause of covid, and yet it arrived anyway, the food was wonderful ,de silva is a legend and listens, [name removed] always smiling but patients weren't and left ,communication is fundamental and so important so please listen carefully to these patients and you also might learn something
Thank you very much for taking the time to provide us with your feedback. Feedback is critical for us to understand what we can focus on in the future. We’d like to say how sorry we are that you felt there were some areas that we can improve. Generally, patients are incredibly positive about the standard of care they have received. We are extremely concerned about some of the points you raised. We would be very grateful if you would call our Matron and provide some further information. This will allow us to fully investigate the issues and ensure we are able to learn from them for the benefits of other patients.
All the nurses are amazing. They make you feel safe and cared for. Its not just a job for them, they all really cared about my progress and wanted to help me.
Staff were very welcoming e.g. played pool with there Staff helped me build my confidence when it was low.