Reviews
Reviews
Food was great with very attentive kitchen.
Made great close connections with staff who generally care and any concerns about treatment/ meds were sorted quickly- cannot fault! : )
Staff were kind and caring, facility was clean.
The nurses were helpful. Housekeeping ladies were nice. I enjoyed the community meeting and giving me a say in what went on.
The care I received was fantastic.
All the staff were amazin - so caring.
I was taken good care of.
I enjoyed the group classes. I have a good relationship with my therapist and my psychiatrist. I made friends with other patient. I was well treated. I learnt a lot. I have made god progress.
You failed to inform me that that my daughter had not attended sessions (she told us that you had not contacted her)to help her with her mental health. The first I heard about her non-attendance was when we received a demand from a 3rd party debt collector for the sessions that she did not attend.
You told me that you were unable to update me about my daughter's health.
You sent me a confidential report about another patient - I pointed this out to you, however did not receive any response or acknowledgement.
I am trying to investigate the points you have raised but unable to proceed due to not having enough information, if you would like to give me a call on the main Cardinal Clinic number 01753 869755 and ask for me, I can look into this further. Linda
The staff all care and take their roles is dedication and are very supportive of the patients.
Special shout to [name removed], [name removed], [name removed] and housekeeping [name removed]!
There were a few members of staff who treated me with respect and acknowledge my needs as a patient.