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Written by a patient
4th September 2019


Some nurses were brilliant therapists do not give you set times just slot you in when convenient - found this difficult. Lack of mist, I was treated like a child. No aftercare despite telling multiple nurses I was terrified and thought I could die. Uncompassionately told to leave. Abruptly told to leave because of weight chart. No discussion of other causes of weight loss. Some nurses very understanding and keen to help others very dismissive and hard to talk to.

10th September 2019
Response from Cardinal Clinic

Thank you for taking the time to review our service. Sometimes the care team may feel a patient is not benefiting or engaging in treatment and therefore it is unethical and can be detrimental to the patient's recovery if they remain an in-patient at the Clinic. If you would like to discuss in more detail, please contact Matron.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff