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Cardinal Clinic
2020-01-18
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5
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Written by a patient
Written by a patient 18th January 2020
Good.
Classes good for coping mechanisms, although repetitive.
Food excellent.
Good amazing care and involvement! advice where required.
Excellent swimming post which I used frequently (good for exercise).
Bad.
Took 5 days and fix wi-fi which was unacceptable.
Fire alarm testing at wrong time (11 am) during a class very disruptive and for 1 patient very traumatic (not me).
24th January 2020
Response from Cardinal Clinic
Thank you for taking the time to review our services. We apologise for the loss of Wi-Fi , this was due to equipment failure that required replacing. We have changed the time of the fire alarm test to ensure it is outside of group time.