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Written by a patient
30th October 2020


The members of staff are all brilliant and very kind and helpful. [name removed] was particularly amazing. The 2 factors that need to be improved are. 1) The medical health sign at the entrance is very off putting. It should just read "cardinal clinic" as it seems to highlight that to the public that it is for "mentally sick" people. I actually took a taxi to arrive here and I was so embarrassed by the sign (which I did not know would be there!) that I told the taxi driver that I was visiting someone! 2) The clinic is a bit too restrictive. Every patient has varying degrees of problems and all the progressives seem to involve sitting around and talking. I think there needs to be more variety in the programmes.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff