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Written by a patient
27th May 2021


Care and feeling of safety was great and good relief for me. Staff always approachable and understanding (mostly, some were sometimes a bit rude/treated us like children).

Suggested improvements
General cleanliness was good but furniture/carpets etc. could do to be deep cleaned. Lots of rubbish down backs of cushions. Decor could do to be updated. Tech facilities could do to be updated (internet, TV's etc.)

Dignity/Respect
Involvement
Information
Cleanliness
Staff
Experience