Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Caludon Centre
2022-08-10
Person
5
5
0
Review of Spencer / Edgwick Ward (Caludon)
10th August 2022
All the care that my mum has received has been fantastic
Suggested improvements
I would like to be informed more on updates
Caludon Centre
2022-08-08
Person
4
5
0
Review of Spencer / Edgwick Ward (Caludon)
8th August 2022
Overall 98% positive experience. Only downsides are beyond ward control, such as smoking policy/ access to garden.
Suggested improvements
Smoking policy and earlier/later access to garden.
Caludon Centre
2022-08-07
Person
4
5
0
Review of Spencer / Edgwick Ward (Caludon)
7th August 2022
Happy with the treatment and approach of every staff
Suggested improvements
All activities and one to one care is helping me to clam down better
Caludon Centre
2022-08-07
Person
3
5
0
Review of Spencer / Edgwick Ward (Caludon)
7th August 2022
I have not alway understood what is happening
Suggested improvements
An interpreter
Caludon Centre
2022-08-06
Person
3
5
0
Review of Beechwood Ward (Caludon)
6th August 2022
To help me regain the health what was before.
Suggested improvements
Bath room could better, the door mirror and shower curtain to be better.
Caludon Centre
2022-08-06
Person
3
5
0
Review of Beechwood Ward (Caludon)
6th August 2022
Because overall it’s the decision of law
Suggested improvements
That’s how it could be done
Caludon Centre
2022-08-06
Person
3
5
0
Review of Beechwood Ward (Caludon)
6th August 2022
The staff I know from previous admission to this ward.
Patients can be challenging at times.
The cleaner did not come to clean the toilet.
But over all I thought I felt as if I had lost or stolen my bank card.
But if not for Martin , who managed to get my card back , I wouldn’t be able to buy my cigarettes and wouldn’t have found my bank card.
Suggested improvements
Cleaner to come and clean the toilet every day.
Caludon Centre
2022-08-06
Person
4
5
0
Review of Psychiatric Clinical Decisions Unit (PCDU)
6th August 2022
Staff were very kind
Suggested improvements
Nothing
Caludon Centre
2022-08-06
Person
4
5
0
Written by
Written by 6th August 2022
The staff and the doctors at beechwood ward are well trained and respond appropriately to all patients. I have no complaints about the staff, medication and treatment was given to a very high standard. The efficacy of the treatment was evident in my full recovery and eventual discharge. I’d like to thank the doctors, consultants, nursing and support staff all for their various roles in my holistic recovery. In terms of improvement if there was more staff and staff shortages were addressed better I think that would be good for all, also if available on the NHS psychological interventions and support for patients
Caludon Centre
2022-08-04
Person
4
5
0
Review of Hearsall Ward
4th August 2022
Supported my needs. Compassionate and understanding.
Suggested improvements
-