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6th August 2022


The staff I know from previous admission to this ward. Patients can be challenging at times. The cleaner did not come to clean the toilet. But over all I thought I felt as if I had lost or stolen my bank card. But if not for Martin , who managed to get my card back , I wouldn’t be able to buy my cigarettes and wouldn’t have found my bank card.

Suggested improvements
Cleaner to come and clean the toilet every day.

Dignity/Respect
Involvement
Information
Cleanliness
Staff
Experience