Brook Blackburn

54 Darwen St, Blackburn, BB2 2BL
 
235 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Blackburn - Sexual Health Clinic
19th June 2024


Great group of nurses. None judgemental. Always make me feel at ease and always get me in the same or next day

Suggested improvements
Nothing everything was brilliant

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Review of Blackburn - Sexual Health Clinic
19th June 2024


Excellent service. Was treated with such compassion and dignity by the nurse Janet. Could not fault!

Suggested improvements
Couldn’t fault the service, no improvement needed from my experience.

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Review of Blackburn - Sexual Health Clinic
18th June 2024


It was my first time getting my bloods taken yesterday and I was extremely nervous. I was very optimistic about if I was going to get them done as Im scared of needles but the lady I had answered all my questions and gave me a lot of reassurance. (She even took me into a better room with a bed option).I ended up getting the time and support of another nurse who gave me the distraction method and held my hand. I really appreciate this clinic I think the ladies are amazing and so patient .

Suggested improvements
No amazing work

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Review of Blackburn - Sexual Health Clinic
13th June 2024


As an individual with anxiety, the environment within the appointment was very welcoming and informative.

Suggested improvements
I was asked if I could go into the room alone to answer personal questions. Due to anxiety, I said yes although I wanted to say no.

Experience
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Review of Blackburn - Sexual Health Clinic
12th June 2024


Easy to book an appointment and got seen the next day. Knowledgeable and helpful staff. Kind and friendly.

Suggested improvements
Longer opening hours

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Review of Blackburn - Sexual Health Clinic
7th June 2024


Lilie was very helpful and pleasant and made the whole experience much less stressful than initial anticipated. Thank you

Suggested improvements
Not much

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Review of Blackburn - Sexual Health Clinic
4th June 2024


Went in for a coil but my periods have changed recently and they've been worryling heavy so the doctor suggested I get things checked out before I got it fitted. They booked me a pelvic scan, did a cervix check on the spot, took a swab for Sti and did a pregnancy test. They are also chasing up my smear test, offered me some condoms and gave me a prescription for a contraceptive pill for the time being and I was only in there for 25 mins and they did all that. Everything was explained and I just think they went above and beyond, they couldn't of done any more for me. All the staff including the reception team were brilliant.

Suggested improvements
Nothing

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Review of Blackburn - Sexual Health Clinic
3rd June 2024


Staff are amazing and so helpful!

Suggested improvements
Nothing that I can think of

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Review of Blackburn - Sexual Health Clinic
31st May 2024


Brilliant staff, had very nice conversations with all of them!

Suggested improvements
Nothing

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Review of Blackburn - Sexual Health Clinic
30th May 2024


Been going for several years all staff are friendly and professional

Suggested improvements
Nothing

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Short link to review Brook Blackburn: http://iwgc.net/eondn