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18th June 2024


It was my first time getting my bloods taken yesterday and I was extremely nervous. I was very optimistic about if I was going to get them done as Im scared of needles but the lady I had answered all my questions and gave me a lot of reassurance. (She even took me into a better room with a bed option).I ended up getting the time and support of another nurse who gave me the distraction method and held my hand. I really appreciate this clinic I think the ladies are amazing and so patient .

Suggested improvements
No amazing work

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness