Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Brook Blackburn
2023-04-15
Person
5
5
0
Review of Blackburn - Sexual Health Clinic
15th April 2023
Amazing in every way! Would highly recommend!
Suggested improvements
No improvement needed at sll
Brook Blackburn
2023-03-30
Person
5
5
0
Review of Blackburn - Sexual Health Clinic
30th March 2023
Highly recommend, could not fault my visit in the slightest!
Suggested improvements
Could not fault the visit so have no further recommendations for the future.
Brook Blackburn
2023-03-25
Person
5
5
0
Review of Blackburn - Sexual Health Clinic
25th March 2023
I came into the Brook Blackburn today after being recommended by my GP. Around a month ago, my GP had struggled to remove my contraceptive implant which was deeply embedded in my arm, she advised that the professionals at the Brook would perhaps find it easier to remove otherwise I would need to go to the hospital for the removal. When I arrived today, I was extremely nervous from my previous experiences having the implant removed but all of my anxieties faded when I was met with the lovely staff member on reception who was exceptionally warm and welcoming. Shortly after, I was seen by the lady who took my implant out.Due to how deeply embedded my implant was, I was aware this would be a challenge and would take longer than usual but with lots of patience and care, it finally came out. I was given a drink and some biscuits and plenty of advice about aftercare and informed about the signs of infection.
I can’t thank the staff at Brook enough for managing to remove my implant and treating me with such kindness and care, I will be returning for any other contraceptive matters in the future! My only regret is not getting the staff members names before I left but they really are a credit to the service.
Suggested improvements
Nothing, they were brilliant from start to finish!
Brook Blackburn
2023-03-17
Person
5
5
0
Review of Blackburn - Sexual Health Clinic
17th March 2023
I was so scared but when I walked in I was greeted by friendly smiling faces that put me at ease almost immediately.My questions were answered before I asked them.
Suggested improvements
I can't think of anything that needs to be improved
Brook Blackburn
2023-03-17
Person
5
5
0
Review of Blackburn - Sexual Health Clinic
17th March 2023
Excellent service lovely staff
Suggested improvements
Just more nurses to be seen quicker
Brook Blackburn
2023-03-17
Person
5
5
0
Review of Blackburn - Sexual Health Clinic
17th March 2023
My first time to a sexual health clinic and was dreading the experience. Everyone was professional and I couldn’t have asked for better treatment.
Suggested improvements
No, the facility is already excellent.
Brook Blackburn
2023-03-15
Person
5
5
0
Review of Blackburn - Sexual Health Clinic in Darwen
15th March 2023
Very nice staff and made it clear what i Needed to do and when for my benefit
Suggested improvements
Nothing
Brook Blackburn
2023-03-14
Person
5
5
0
Review of Blackburn - Sexual Health Clinic
14th March 2023
The ladies on reception were so helpful with the i rial booking.
The nurse I visited was amazing also, she was patient and kind and continuously reassured me.
I couldn’t have asked for a better service.
Suggested improvements
Don’t fix what’s not broken
Brook Blackburn
2023-03-10
Person
5
5
0
Review of Blackburn - Sexual Health Clinic
10th March 2023
The lady was lovely and friendly and caring
Suggested improvements
Nothing
Brook Blackburn
2023-03-09
Person
5
5
0
Review of Blackburn - Psychosexual Therapy
9th March 2023
Treated well with kindness, kept information confidential
Suggested improvements
-