Brook Blackburn

54 Darwen St, Blackburn, BB2 2BL
 
235 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 13 of 24
 
Review of Blackburn - Sexual Health Clinic
22nd June 2023


I have never been looked after by any sort of health clinics ect, the way brook looked after me. Making sure I was okay and giving me exactly what I needed and doing everything they could so I could have a fully up to date health check. Such lovey staff

Suggested improvements
There’s nothing that could’ve been done better. Just overall lovely staff who take well care of patients

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Blackburn - Sexual Health Clinic
22nd June 2023


Lovely staff, very patient and willing to work with you!

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Blackburn - Sexual Health Clinic
19th June 2023


Reception staff wer lovely and easy to deal with, got seen really fast and all very professional

Suggested improvements
I think the service was good as it is

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Blackburn - Sexual Health Clinic
15th June 2023


Had a very wholesome and happy encounter today at Brook, mentioned I was pregnant and was given all the right information. I was greeted by Lauren & Tanuja who were very helpful and made me feel at ease with the news. I feel well informed and also supported.

Suggested improvements
Nothing, Lauren and Tanuja were amazing

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Blackburn - Sexual Health Clinic
14th June 2023


Very friendly staff, all very welcoming

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Blackburn - Sexual Health Clinic
12th June 2023


The two ladies that looked after me & treated me were very respectful & talked to me through out my time in the clinic. The clinic was very clean & sterile. I would recommend this clinic to any one who needs to use it

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Blackburn - Sexual Health Clinic
6th June 2023


I was seen today by Rebecca. An absolute gem, she was lovely talked me through everything and showed me diagrams. It was first time going there..was abit nervous. But she made me feel like I knew her previously. She did what I went in for perfectly. We even started talking about other things not related to my issue. I would recommend Brook to anyone having issues. And definitely would go back if needed to.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Blackburn - Sexual Health Clinic
6th June 2023


I visited Brook this morning for a coil refit I was dreading it as I had not had a pleasant previous experience at a different clinic, my experience here was totally different and I received fantastic care from the nurse and her lovely assistant which helped me relax and was talked through every step and knew what to expect. The pain was minimal and over in a few minutes. I sat for a few minutes then felt fine to leave and have carried in my day at work as normal. Thankyou brook Blackburn!

Suggested improvements
Nothing keep doing what you are doing :)

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Blackburn - Sexual Health Clinic
23rd May 2023


The two ladies I had, Laura (nurse) Tanuja (HCA) were absolutely amazing! Made me feel really comfortable and were very attentive. After hearing negative experiences about the coil being fitted off other people I was very nervous for my appointment. My appointment ran smoothly and there were no complications, I was in and out in no time! Thankyou Laura and Tanuja for giving me a pleasant experience!☺️x

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Blackburn - Sexual Health Clinic
22nd May 2023


Was seen by such a lovely lady (can’t remember her name with glasses) and she made me feel so at ease. I had my implant removed from my arm and she took real care of me. I didn’t feel a thing and I wasn’t expecting such an easy removal. Would definitely recommend and I’d rather go here than my own doctors now.

Suggested improvements
Nothing! Everything was brilliant!

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
 
Page 13 of 24
 

Resources

Short link to review Brook Blackburn: http://iwgc.net/eondn