Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Bicester Community Hospital
2018-07-22
Person
5
5
0
Review of Bicester GP Out of Hours Service
written by a patient
22nd July 2018
Excellent care. Pleasant.
Kind
Bicester Community Hospital
2018-07-22
Person
5
5
0
Review of Bicester First Aid Unit
written by a family member
22nd July 2018
Clearly explained to child what was wrong. Good distraction. Easy to understand.
Bicester Community Hospital
2018-07-22
Person
4
5
0
Review of Bicester GP Out of Hours Service
written by a family member
22nd July 2018
Gail was excellent. Despite being under resources and have to juggle too much. She need further support.
Bicester Community Hospital
2018-07-22
Person
5
5
0
Review of Bicester GP Out of Hours Service
written by a family member
22nd July 2018
Gail was amazing with my little boy.
Bicester Community Hospital
2018-07-22
Person
5
5
0
Review of Bicester GP Out of Hours Service
written by a patient
22nd July 2018
Fantastic service, polite, caring and friendly care.
Bicester Community Hospital
2018-07-17
Person
3
5
0
Review of Bicester Community Hospital Ward
written by a family member
17th July 2018
Overall good but there are consistently times of day when there are not enough members of staff e.g. In evening when She wants to be put to bed.
Because the patient can't talk it means that she needs staff to pop into her room more often. Her condition also means she finds it very hard to press the red button.
2018-07-18 12:37:01
Response from Bicester Community Hospital
Thank you for your comment. We have strict safer staffing guidelines that are set to provide the most efficient and cost effective care for the number of patients on the Ward. However we appreciate patient demand can sometimes increase at times, this is obviously hard to predict so staff have to prioritise their workload accordingly. We will take your comments on board and look at ways of improving individual care.
Bicester Community Hospital
2018-07-17
Person
5
5
0
Review of Bicester Community Hospital Ward
written by a family member
17th July 2018
The majority of the staff were very caring and helpful. My husband has a few challenging behaviours and is also recovering from a broken hip so I feel the care has been very good under the circumstances. Everyone has been very pleasant and helpful to me.
Bicester Community Hospital
2018-07-17
Person
4
5
0
Review of Bicester Community Hospital Ward
written by a patient
17th July 2018
Great
Bicester Community Hospital
2018-07-17
Person
4
5
0
Review of Bicester Community Hospital Ward
written by a patient
17th July 2018
They seem to take a long time to answer the call bell
Bicester Community Hospital
2018-07-17
Person
2
5
0
Review of Bicester Community Hospital Ward
written by a family member
17th July 2018
Completed on behalf of patient by member of family