Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-08-14
Person
5
5
0
Review of Cove Ward
14th August 2022
The ward [name removed] was absolutely superb as well as the rest of the staff [name removed] was also super helpful!
Berrywood Hospital
2022-08-14
Person
5
5
0
Review of Cove Ward
14th August 2022
2022-10-17 15:01:15
Response from Berrywood Hospital
Thank you for your suggestion. This will be fed back to the ward staff who order the food.
2022-09-05 08:53:38
Response from Berrywood Hospital
Thanks for your review. Please raise the food issue at a patient/staff meeting. Best wishes, Hugh Jones, Patient Experience manager
Berrywood Hospital
2022-08-14
Person
5
5
0
Review of Cove Ward
14th August 2022
Everything was above expectations and staff at care ward was extremely helpful in every aspect! Best ward mention in the world!
Suggested improvements
Nothing at all.
Berrywood Hospital
2022-08-14
Person
5
5
0
Review of Cove Ward
14th August 2022
Because its true.
Suggested improvements
TV in room.
Berrywood Hospital
2022-08-14
Person
5
5
0
Review of Harbour Ward
written by
14th August 2022
The service was great and I had a great time.
Suggested improvements
Some personal requests to the office were hugely delayed or forgotten about. Sometimes there was he response when knocking on the office door.
2022-09-01 14:40:17
Response from Berrywood Hospital
Thank you for your feedback.I will discuss all your concerns with staff in supervision
Berrywood Hospital
2022-08-14
Person
4
5
0
Review of Harbour Ward
14th August 2022
Was more caring.
2022-09-01 14:35:39
Response from Berrywood Hospital
Thank you for the positive feedback and thank you for taking your time to review.
Berrywood Hospital
2022-08-14
Person
5
5
0
Review of Cove Ward
14th August 2022
The nurses took really good care of me, fed me, and was there on time when I needed them. [name removed] was really nice, [name removed], [name removed] and the rest.
2022-10-17 15:01:02
Response from Berrywood Hospital
Thank you for your comment. There is always a wide range of foods available to patients for breakfast and at supper time, unfortunately we are unable to order takeaway foods for the patients, however, patients are able to order their own food in, if they wish.
2022-09-05 08:52:21
Response from Berrywood Hospital
Thanks for this review. Please raise the breakfast issue at a weekly patient/staff meeting. Best wishes. Hugh Jones, Patient Experience manager.
Berrywood Hospital
2022-08-14
Person
4
5
0
Review of Harbour Ward
14th August 2022
I had no problems.
Suggested improvements
Excellent manager, nurses, carers.
2022-09-01 13:07:15
Response from Berrywood Hospital
Thank you for your positive feedback. l will share it with the team
Berrywood Hospital
2022-08-14
Person
3
5
0
Review of Harbour Ward
14th August 2022
Brilliant service.
Suggested improvements
To remote CDS back phone and charger back please.
2022-09-01 13:25:07
Response from Berrywood Hospital
Thank you for your feedback
Berrywood Hospital
2022-08-14
Person
4
5
0
Review of Cove Ward
14th August 2022
Staff treat us with good respect, we need more staff on the ward but overall this factor and concern does not really need to be nursed due to the fact the staff are really helpful and polite, even though I write it down.
Suggested improvements
Better breakfast and supper, no smoking times.
2022-10-17 15:01:28
Response from Berrywood Hospital
Thank you for your suggestion. This will be fed back to the ward staff who order the food. We are reviewing our smoking times.
