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8th June 2023


I'm filling this out on behalf of my partner who has been in the unit for 12+ weeks now with little to no progress. I do not wish to blame individual staff as I trust you are all working to the best of your ability, despite various failings in care, bringing the dignity and respect score down. Nonetheless, there is a serious lack of urgency and a general failing in system leadership to deliver better outcomes for patients. You can blame lack of funding, lack of resource, not enough staff... but that is no excuse not to be solution driven or accountable. In any other organisation... a lack of initiative or creative thinking to overcome barriers would result in that organisation failing.

Suggested improvements
I would be very happy to contribute constructively, join focus groups and comment on draft policies to avoid this Trust suffering further penalties, similar to the recent £1.5million fine following the HSE prosecution...

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care