Ashford Hospital CSH Surrey

The website should be ‘I received great care’. Preoperative and postoperative care was so good. Doctor Narvani was very professional, reassuring, visited me regularly after my op which was a success. I am back to my pre-fall condition just after 2 months. I felt very safe despite COVID. All the staff was fantastic. I would definitely recommend Ashford and St Peter’s Hospitals.

I went to Ashford Hospital yesterday for the first time since Covid. Obviously wore a mask as required. There was a man outside the entrance who asked where I was going (presumably to confirm that I had an appointment). I was then temperature checked inside by another man, who offered me a clean mask if I’d needed one. I was later checked off a list before going through to the unit I was visiting and then informed the ward secretary that I was there for my appointment. There were much fewer chairs in the waiting area than on my previous visit so clear social distancing in place. Hand sanitiser was everywhere, staff were wearing masks and everything was very clean (as it has always been).

Podiatry at Ashford Hospital is as good as it can get (IMHO)

My experience today was excellent. This appointment had been postponed. Unfortunately I did not receive a phone call or letter to tell me that the previous appointment had been postponed and so turned up for my appointment, having left work early, missing meetings. Please make sure that if appointments are changed, which I totally understand can't be helped from time to time, that the patient is informed. From this appointment, my treatment was organised very quickly and I was given good advice on better shoes to help my condition.

I did find the appointment a little rushed. I understand that the department was busy as the waiting room was full but it takes a long time to get an appointment and I felt there wasn't enough time to ask the questions I wanted to ask.