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It took a while to be properly seen but the service was thorough. My friend was a mess and its good to see people caring and helping her to see the right way forward whether as an individual she'll listen is another matter. One nurse shouted at us for her being sick on the floor. She said "that is disgusting, would you do that at home?". I was really upset by this, and the fact her evil step father was so easily let in the room.
Thank you for taking the time to comment on our services. This has been shared with the team and will be discussed to rectify. If you would like to speak to someone about your experience in more detail, we invite you to contact us so we can discuss your concerns in person. Please contact our Patient Advice & Complaints Department on 01274 251440.