Worthing Medical Group

Worthing Medical Group 2024-05-15 Person 5 5 0

Am very happy with everything at the Worthing Medical group all the staff, doctors, nurses and pharmacy always excellent

I am very Happy with everything as it is

Worthing Medical Group 2024-05-15 Person 4 5 0

My appointment was fine although it didn’t say when I booked in online that I should only have blood tests in the morning.

There should be something on line that says don’t book blood appointments after a certain time. I was lucky that the bloods hadn’t been collected.

Worthing Medical Group 2024-05-12 Person 5 5 0

The surgery has been my registered g.p. since birth. I have always been dealt with with exceptional care.. Appointment system works well and staff always cheerful at end of the line and helpful.

My only PROBLEM is the pharmacy. Not used them and never will again ever since given out of date tablets medicine...NOT ONCE BUT TWICE. My medication is monthly so a poor service supplied. On calling requesting new pills was met by rude pharmacist who totally unhelpful and wouldn't deliver new prescription so I would be without meds due her checking incompetence. So they get 0 on a score chart from me

Worthing Medical Group 2024-05-10 Person 4 5 0

Given the state of the NHS at the moment, the rising population, the increased demand for better service and the current financial restraints, I have to say, I think Worthing Medical Group, and in particular, Dr Kamar, are doing a GRAND job!! We are lucky to have you! Thank you for lookimg after us

It's sometimes hard to get face to face appts, and even then doctors don't have the time to read through previous history. Can sometimes feel rushed, and medical conditions overlooked

Worthing Medical Group 2024-05-10 Person 2 5 0

My initial appointment was nearly 2 hours long. This was half due to waiting times, the other half being a test that was not forewarned as lengthy. My second appointment was made at the wrong surgery so had to be rebooked. At my third appointment I was asked about medication I was on- I had been instructed to take a specific medication, yet it wasn't even on my notes. The systems being used seem to be very old and need updating. The amount of form filling is ridiculous. I am emailed a questionnaire which is then filled in, in my appointment on the computer, it is then filled in on a separate device- why can't things be sync'd to save time. I realise there is funding issues but time is money and a lot of time is being wasted. I wish there was a better alternative. Nothing against the staff, they've been polite and friendly and tried to help where they can. But there does need to be better practised implemented.

Update your equipment. Don't send out forms that will be reviewed in the appointment anyway or have a way to fill them in online so it is already in computer format. Tell people expected lengths of appointments. Book appointments at the correct surgeries; maybe have a booking mechanism that doesn't allow certain appointments to be booked in particular places. Find a way of giving people a good update of when there appointment will actually be rather than sitting around for 40 minutes.