The Wall House Surgery

Yorke Road, Reigate, Surrey, England, RH2 9HG 836 reviews

Reviews

Recommend
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Written by a patient
8th March 2016


this surgery is slowly becoming rubbish you phone up for a appointment they make you wait up to 3 weeks for one you have to fight to get one for the same week if you really need it and half the doctors just don't care they see you quickly and don't sort the problem and you have to book more appointments i wish they made appointments bit more easy to get. the only good doctor there is dr ray and dr Lovis

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th March 2016


I waited over a week for an appointment , then waiting again for 45 minutes for my appointment with a toddler, when finally saw my doctor, no apology for the delay, which would of been better customer service and polite of course even if it's not the doctors problem which is how it comes across most times I've visited. Not happy with answers , which I can google and get more information, I will be moving doctors in the near future.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
2nd March 2016


Always get an appointment but sometimes you have to wait weeks :-(

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
2nd March 2016


I feel very lucky to be with this Practice. I have found all the Dr's and staff to be friendly and approachable and receive excellent medical care. It can be difficult to get an appointment due to the number of patients under their care but emergencies are dealt with promptly via the triage service.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th February 2016


The Wall House Surgery and the team have been an integral part of my life over the last 12 plus years. It is always possible to obtain an appointment. The paediatric nurse practitioner Lucy is wonderful. Over the years my family have seen many doctors and nurses at the surgery and we have always had wonderful care and understanding. The receptionists, administrative and secretarial staff are very efficient and helpful. I am very lucky to have the Wall House Surgery as my doctors surgery.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

Page 64 of 131

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Resources

Short link to review The Wall House Surgery: http://iwgc.net/eccko