the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,612 reviews

Reviews

Recommend
Involvement
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Page 95 of 719
 
6th June 2024


I was able to get a f2f appointment, with a doctor, appropriately quickly (2 day). The dr was able to give a clear diagnosis and prescribe treatment that I was able to start the same day. You so many -ve stories about nhs primary care but all very +ve at JCP

Suggested improvements
An appointment at HC would have been more convenient (rather than MSt) but that’s just a small quibble really.

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th June 2024


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Suggested improvements
/

Experience
Involvement
Cleanliness
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Rating not given.
Appointment
 
6th June 2024


Always very helpful.


Involvement
Cleanliness
Staff
Appointment
Experience
 
6th June 2024


Suggested improvements
Play classical music is has been found to be very calming. They are using it on train stations now.

Involvement
Rating not given.
Cleanliness
Staff
Appointment
Experience
 
6th June 2024


Very helpful and showed me what to do.

Suggested improvements
No.

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Page 95 of 719

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk