the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,610 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 86 of 718
 
14th June 2024


Prearranged appointment for a blood test. On time and duly delivered. Nurse friendly and professional.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th June 2024


The nurse was very pleasant, efficient (I have difficult veins) and helpful

Suggested improvements
can't think of anything JCP staff always helpful

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
14th June 2024


Quickly given an appointment which answered my questions and gave me appropriate treatment route to follow

Suggested improvements
X

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
14th June 2024


My nurse (I think she is called [name removed]) was so brilliant! She made me feel so comfortable and explained each injection and any side effects. [name removed] is an asset to the surgery!

Suggested improvements
N/a

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
14th June 2024


I feel that the service was perfect. Many people moan about everything nowadays so it’s nice to give positive feedback

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 86 of 718

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk