The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,609
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-06-21
Person
5
5
0
21st June 2024
Good service Al round
Suggested improvements
Nothing
The James Cochrane Practice
2024-06-21
Person
5
5
0
21st June 2024
All the above was as it should be.
The nurse who dealt with me was friendly, caring and efficient.
Suggested improvements
All is satisfactory
The James Cochrane Practice
2024-06-21
Person
4
5
0
21st June 2024
Because I did
Suggested improvements
Being able to book appointments online
The James Cochrane Practice
2024-06-20
Person
4
5
0
20th June 2024
I had no trouble booking blood tests but to see a doctor can be more difficult.
Suggested improvements
N/A
The James Cochrane Practice
2024-06-20
Person
4
5
0
20th June 2024
It isn’t particularly easy to get an appointment within a week.
Suggested improvements
When you invite patients to book online, which includes providing some detail about the condition, please respond within 48 hours (preferably sooner). I did this a week ago and, so far, you have been silent.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk