the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,609 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 72 of 718
 
28th June 2024


On this occasion I went into the surgery to book with receptionist and was able to get an appointment in a reasonable timeframe.

Suggested improvements
I booked a Shingles vaccine and was asked if I wanted to have the pneumonia vaccine at the same time. I said yes however I wouldn’t recommend other people to have the two together as both my arms were very sore and made it difficult for several days to do my normal activities.

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th June 2024


Everyone was so lovely and helpful

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th June 2024


It is sometimes VERY Difficult to get appointments

Suggested improvements
For this appointment, nothing!

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
28th June 2024


Everything was brilliant. Nothing to fault

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th June 2024


The doctor was polite and very approachable. His advice was also positive and supportive.

Suggested improvements
I can't think of anything.

Experience
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Page 72 of 718

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk