the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,601 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
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13th September 2022


Managed to get an appointment for the same day. The consultation was concise and informative.

Suggested improvements
N/a

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th September 2022


Able to access the surgery easily for an appointment. The appointment was on time and efficient.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th September 2022


There is a long wait to get an appointment. Maybe 4 or 5 weeks.

Suggested improvements
Only the waiting times for appointments.

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th September 2022


Treatment well above expectations.

Suggested improvements
This time, absolutely nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th September 2022


Not all aspects of the NHS are back to normal and excellent and not all trips to the doctors are as good as you hope and expect, these latest appointments however have been excellent and extremely helpful above and beyond.

Suggested improvements
This time, absolutely nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk