The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,601 reviewsReviews
Took a while on the phone but worth the wait. The doctor I dealt with found (hopefully)the problem I have had for over a year that the specialist failed to find.
The receptionists ignored me for a while but were helpful when i asked for help.
Telephone booking only appears to quite a bind
Some patience is needed when in a telephone queue . To be expected I think .
I find when I ring up at 8am for an appointment the receptionists always try and get me an appointment as soon as they can
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk