The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,604 reviewsReviews
After waiting in a queue for a call to be answered there is then a recorded insignificant message, which can take up to 30 minutes, you are then told you can't see a doctor for up to two weeks. So not good at all.
Everyone was quick, efficient and friendly.
The overall process for the flu vaccinations, from booking appointments to having the injection, was efficiently and compassionately organised and carried out.
Appointments are very difficult to get, especially to see a GP
When I got through I was cut off and had to wait be hind ten people just to be told sorry and the doctor would ring me which she did
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk