The James Cochrane Practice

The James Cochrane Practice 2022-10-05 Person 5 5 0

Arranged telephone appointment which then resulted in a same day face to face consultation. Then fast tracked for a hospital appointment only two days later. Very happy with the speed that things happened.

Can't think of anything.

The James Cochrane Practice 2022-10-04 Person 5 5 0

All went smoothly Appointment took 3 weeks but that is not a problem specific to JCP

Nothing

The James Cochrane Practice 2022-10-04 Person 4 5 0

This can vary!

Nothing

The James Cochrane Practice 2022-10-04 Person 5 5 0

Because that's what I experienced.

Na

The James Cochrane Practice 2022-10-04 Person 2 5 0

While everyone was nice I felt I was not listened to. I had said several times that my prescription would run out before my blood test and review appointment. When that happened I could not resolve it while at the surgery I had to phone up the dispensary which wasted their time and mine and will mean me coming back into town once it is with the chemists. In addition I asked whether I could have s blood test to check my antibodies as I have been ill for two months and am wondering if I had Covid. I was told just to ask at my blood test appointment and I could have it. At the blood test appointment I was told a GP would have to ok this. That is fair enough but it would be good to have known that.

Personally all staff are trying to be helpful but it seems like the system is not joined up and is therefore inefficient leaving you feeling like you are on a conveyor belt to be processed.