The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,606
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-10-07
Person
5
5
0
7th October 2022
Never have a problem
Suggested improvements
More face to face asthma clinics
The James Cochrane Practice
2022-10-07
Person
4
5
0
7th October 2022
Kind, caring, helpful, patient and very supportive staff. You are listened too and things are explained very well.
Suggested improvements
Nothing springs too on this ocassion at all. Very happy with the all round service.
The James Cochrane Practice
2022-10-07
Person
5
5
0
7th October 2022
A very quick response to my telephone call on behalf of my wife a Alzheimer’s patient
[name removed] [name removed] was very sympathetic towards [name removed] and l quick and satisfactory outcome
Great [name removed]
Suggested improvements
All staff very helpful even in the corridor
Don’t change a good practice
May l say unfortunately not mine
The James Cochrane Practice
2022-10-07
Person
4
5
0
7th October 2022
I needed to get a blood test done. But I am petrified of needles. I went to the wrong practice, but they were still amble to fit me in . The receptionist was brilliant and so was the gentleman that took the blood.
The biggest assets to the business.
Suggested improvements
None
The James Cochrane Practice
2022-10-06
Person
4
5
0
6th October 2022
Flu jab was administered efficiently & speedily whilst still maintaining a professional and pleasant level of personal attention.
Suggested improvements
On this occasion everything was done well.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk