the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 679 of 717
 
7th October 2022


I don't know as I have not needed an appointment recently.

Suggested improvements
As everything went well I don't know what could be better.

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


Helpful staff and very informative

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


Sometimes it’s easy to get an appointment and sometimes very difficult

Suggested improvements
More people manning the phones for appointments instead of being told you are 10th ??? In the queue.

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


Sometimes it’s quite easy and other times difficult

Suggested improvements
Maybe more lines for making appointments

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th October 2022


It all went very well

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 679 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk