The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviewsReviews
Always exceptional care and service from everyone at the James Cochrane practice. Thank you for giving up your Saturdays to run the flu clinic.
Quite happy with the service no complaints [name removed] was excellent
I don't know as I have not needed an appointment recently.
Very good care , getting an appointment within a day or two is impossible, particularly since covid , is long wait to see dr face to face
Staff always helpful. I was attending for a CDM1 appt which was well organised and the extra tests the GP had arranged, when I spoke to him over the phone 4 days previously, were offered without prompting. Appt was on time and no time was wasted during it although I was able to ask questions and it didn't feel rushed.
Appropriate questions were asked about my BP readings at home because it was a bit high.
I was given a CDM2 appt when I made the CDM1 which means I didn't have to worry about arranging that with waiting on the phone a second time
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk