The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviewsReviews
Initial appointment cancelled by surgery. New appointment then moved by surgery. Then only a telephone call appointment which [name removed] to an actual appointment six weeks after trying to make the original appointment.
Shortage of Doctors
It takes to long to contact the Surgery, with the number of people in the queue.
We were seen quickly and minimal waiting. The nurse who administered mias flu nasal spray was lovely and [name removed] felt very at ease.
Not taken senais the extent and severity of the condition. Not taken into account the fact that our son is severely disabled and we know him better thank you!
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk