the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,609 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 66 of 718
 
5th July 2024


Lovely people. Clear explanations.

Suggested improvements
Everything well done

Experience
Involvement
Cleanliness
Staff
Appointment
 
5th July 2024


Dr treated me with respect and was very helpful. He also resolved the problem/request that the nurse on a telephone consultation didnot or seem to want to.

Suggested improvements
No comment/suggestions.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
5th July 2024


Excellent experience

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th July 2024


It's the truth

Suggested improvements
Stop using COVID too phone appointment and see more people like before COVID and tell me use the app for book an appointment l tried up to 16 weeks and the response was NO APPOINTMENTS

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th July 2024


nurse booked appointment for me when I mentioned another issue at routine app

Suggested improvements
Waiting times fur appointments are quite kong but acceptable in the circumstances

Experience
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Rating not given.
Appointment
 
 

Page 66 of 718

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk