The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,606
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-10-22
Person
5
5
0
22nd October 2022
Because everything was excellent.
Suggested improvements
Just curious as to why surgery was empty of patients.
The James Cochrane Practice
2022-10-22
Person
4
5
0
22nd October 2022
Was easy to book but had to wait a month to be seen. Doctor [name removed] very approachable and professional. Overall I appreciate being a patient of James Cochrane
Suggested improvements
I'm not sure you can. I understand the pressures on NHS services
The James Cochrane Practice
2022-10-21
Person
4
5
0
21st October 2022
Booking an appointment is ok but getting a quicker wait time is still difficult.
Suggested improvements
Nothing this time.
The James Cochrane Practice
2022-10-21
Person
5
5
0
21st October 2022
Rang this am. Was directed to most appropriate person and given appointment this afternoon
Suggested improvements
Care from physio was excellent
The James Cochrane Practice
2022-10-21
Person
4
5
0
21st October 2022
In this sad time its not easy to get a face to face appointment
I go a face to face with Dr Clarke
It felt so good
Suggested improvements
Just have to start doing more face to face appointment
If you can
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk