the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,607 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 657 of 718
 
22nd October 2022


There always very helpful and do there best to sort things out at very difficult times

Suggested improvements
Every thing was great

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd October 2022


Because everything was excellent.

Suggested improvements
Just curious as to why surgery was empty of patients.

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd October 2022


Was easy to book but had to wait a month to be seen. Doctor [name removed] very approachable and professional. Overall I appreciate being a patient of James Cochrane

Suggested improvements
I'm not sure you can. I understand the pressures on NHS services

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
21st October 2022


Booking an appointment is ok but getting a quicker wait time is still difficult.

Suggested improvements
Nothing this time.

Experience
Involvement
Cleanliness
Staff
Appointment
 
21st October 2022


Rang this am. Was directed to most appropriate person and given appointment this afternoon

Suggested improvements
Care from physio was excellent

Experience
Involvement
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Appointment
 
 

Page 657 of 718

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk