The James Cochrane Practice

The James Cochrane Practice 2022-10-24 Person 4 5 0

I attended the clinic for Flu Jab on Saturday morning I think that your staff need to be more robust in timings, one lady at front of the queue had an appointment for 8/:50 and was winging she had been waiting outside for 20 mins before the surgury opened and was trying to push her way to the front of the queue, another had an appointment of 2:30 but here brother had one at 8:45 so was trying to effectively push in, i know it seems trivial but if there is an appointment system in place it needs to be adhered to, otherwise you are just angering other patients who are abiding by the rules

Open on time please my partners appointment was 8:30 mine at 8:32 it was 8:35 when front door opened

The James Cochrane Practice 2022-10-24 Person 5 5 0

This was just a Flu jab. All very efficient.

None.

The James Cochrane Practice 2022-10-23 Person 4 5 0

Takes too long to obtain a reply.

Not on this occasion

The James Cochrane Practice 2022-10-23 Person 5 5 0

I have been with James Cochrane practice for 35 years and have always had good and prompt attention.

I cannot think of anything

The James Cochrane Practice 2022-10-23 Person 5 5 0

Rang to book fly jab, immediate availability and no waiting at the surgery.

Answered the phone sooner