The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,609
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-10-25
Person
3
5
0
25th October 2022
Which answer?
Suggested improvements
Shorten this questionnaire - it’s taken longer to complete than the service being asked about!
The James Cochrane Practice
2022-10-25
Person
5
5
0
25th October 2022
Flu jab booked & delivered well.
Suggested improvements
Nothing
The James Cochrane Practice
2022-10-25
Person
4
5
0
25th October 2022
I was needed to see the doctor and the receptionist was really helpful the doctor was excellent and reassure me as l had to go to the hospital to check for a blood clot
Suggested improvements
I can not find any thing to make it better if its not broke dont fix it
The James Cochrane Practice
2022-10-25
Person
4
5
0
25th October 2022
I was a temporary resident for several weeks, and I was looked after extremely well. All the nursing staff were excellent with their care and expertise and were also very kind and reassuring. The reception staff were also excellent and did there very best to help me get and organise appropriate appointments.
Suggested improvements
As always more availability for appointments. But until the NHS is better funded and supported I realise this is impossible. I am very grateful for all the appointments I did get.
The James Cochrane Practice
2022-10-24
Person
5
5
0
24th October 2022
The Dr was very professional, kind and approachable with my daughter.
Suggested improvements
Nothing, thankyou.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk